Essential phone numbers
- Sri Lanka Tourism information hotline — 1912
- Police emergency hotline — 118 or 119
- Ambulance / fire and rescue — 110
- Suwa Seriya ambulance service — 1990
- Tourist Police, Colombo — +94 11 242 1052
What to say on the call
State your name, phone number, exact location and what happened. Mention nearby landmarks, the road or hotel name and whether anyone needs urgent medical help. Stay on the line until the operator has the details.
Prepare before travelling
- Save your travel insurer’s emergency number and policy details
- Keep your accommodation and driver contacts available offline
- Share your itinerary with a trusted person
- Carry details of allergies, medication and key medical conditions
If your phone is unavailable
Ask hotel staff, a police station, hospital, official transport counter or a trusted local business to help make the call. In remote areas, local police stations and hospitals may be the nearest point of assistance.
Numbers can change
Recheck emergency details through official Sri Lanka Tourism information before departure, especially if you will travel in remote areas.
Official reference: Official Sri Lanka Tourism emergency services